🚚 Shipping Policy – Viora
At Viora, we take your privacy, comfort, and convenience seriously. Below is everything you need to know about how we handle shipping and delivery across Pakistan.
📦 Where Do We Ship?
We currently ship to all cities and towns across Pakistan, including major urban areas as well as remote locations through our trusted delivery partners.
🔒 Discreet Packaging
Your privacy is our top priority. All orders are packed in plain, unbranded packaging with no product names or brand labels visible on the parcel. Even our delivery agents don’t know what’s inside — so you can order with complete peace of mind.
💰 Payment Options
We offer the following payment methods:
- Cash on Delivery (COD) – Available in all serviceable areas.
- Bank Transfer / EasyPaisa / JazzCash – Available on request for prepaid orders.
⏱️ Delivery Time
- Major cities: 2–4 business days
- Smaller towns / remote areas: 3–6 business days
- Delays may occur due to public holidays, weather conditions, or courier issues — but we’ll always keep you informed.
📞 Order Confirmation
Once you place your order, our team will confirm via WhatsApp or phone call. Unconfirmed orders may experience delays, so please stay responsive.
🚫 Refused / Missed Deliveries
If you refuse a confirmed delivery without reason, it may affect your ability to place future orders. We appreciate your cooperation in maintaining smooth operations.
📨 Tracking & Updates
Tracking details are provided upon dispatch, and our team remains available on WhatsApp for any real-time update or support request.
❓ Need Help?
If you have questions regarding your shipment, feel free to contact us at:
📲 WhatsApp Support: +923101462651
📧 Email: [email protected]
Thank you for trusting Viora. We’re committed to delivering not just products, but care — right to your doorstep.